Walk me through it

Here's exactly what happens when a call slips past you.

A plain-English walkthrough. No jargon or black box, just the path a missed call takes from your ringing phone to a captured lead in your inbox.

In plain English

It works with the number your customers already know.

When you're on a job, a call you can't grab usually ends in voicemail while the homeowner keeps calling other shops. This closes that gap.

After your normal ring time, Sona answers. The voice agent follows the call flow built for your business, asks what happened, and collects the caller's name, number, address, and job details.

If the call sounds urgent, you get an alert within five minutes so you can call back the moment you're free. The call summary and lead details land in a simple Google Sheet and your inbox.

SMS follow-up can be layered on once your A2P registration clears with the carriers. Voice goes live first, so missed-call coverage isn't waiting on carrier review.

The system is set up in your own accounts, under your name. If we part ways, the logins and the configured system stay with you.

The whole loop

Missed call to captured lead, with a clear follow-up path.

Missed call
You're on a job. The call rolls past.
Sona answers
The voice agent follows your call flow.
Lead captured
Caller details and job notes are saved.
Owner alert
Urgent work reaches you within five minutes.
Logged to sheet
The lead stays available for follow-up.
Next step

Fifteen minutes. No pitch deck.

Tell me what's slipping through. I'll tell you straight whether I can help, what it'd cost, and whether we're a fit.

  • Quick call, no prep needed
  • Real pricing on the call, not a follow-up
  • No pressure, just straight answers
Cole15-min intro callwith Cole · phone or in person
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Opens my calendar to lock it in · cole@sonoranleads.com

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